Water entering your home
A fresh drip, water appearing during rain or a ceiling stain that is growing? Tell us which room is affected and whether water is entering now.
Discuss an active leakGet a clear next step for your leaking roof.
Water coming through the ceiling? Tiles damaged after a storm? Call MB Legacy Roofing to discuss the problem, check attendance and understand your repair options.
You don’t need to know what caused the leak. Start with what you can see.
Attendance depends on availability, weather and safe access. We confirm the timing when you call.

Give us your postcode and we’ll confirm availability.
Discuss an assessment, access and the likely next step.
Confirm any visit charges before booking and the work before it starts.
You do not need to diagnose your roof before calling. Describe the symptoms and the part of the property affected.
A fresh drip, water appearing during rain or a ceiling stain that is growing? Tell us which room is affected and whether water is entering now.
Discuss an active leakA tile has moved, cracked or fallen after bad weather? Explain what is visible from the ground and whether the roof is exposed.
Discuss damaged roof tilesWater coming through an extension or garage roof? Mention any rooflights, standing water or previous patches so we can understand the layout.
Discuss a flat roof leakWater marks near a chimney, valley or gutter can involve more than the main covering. Tell us where you see the problem and when it occurs.
Discuss the roof detailsTell us what has changed and whether water is still coming in. A conversation is the first step towards arranging the right assessment.
Tell us your postcode. We’ll check availability with you.
When your roof is leaking, you need answers about the repair, the visit and the cost. Here is how we approach that conversation.
A leaking roof does not automatically need replacing. We look at the affected covering and connected details, then explain whether a local repair is suitable.
Understand the proposed repair, materials and access arrangements before you authorise the work. If temporary protection is proposed, we explain its limits and any follow-up needed.
We receive calls 24/7. We check the location and current availability, then confirm whether we can attend and the timing. If we cannot help within the time you need, we tell you.
Selected Google review excerpts about our roofing service.
Read our Google reviews“Quick and professional.”
“Completely transparent from the initial enquiry right through to the end result.”
Based in Acton. Share your postcode to check coverage and attendance.
Explore roof preparation, coverings and finishing details in the MB Legacy gallery. Ask us about relevant work when discussing your roof.
View our roofing photographsOur emergency roofing enquiries cover tiled roofs, flat roofs and the junctions around them. The aim of the assessment is to establish what needs attention and why.
Water coming through a ceiling, a leak that gets worse in the rain or a newly damaged roof covering deserves a prompt assessment. Tell us where the water appears, whether it is entering now and which roof section is above it. We consider the covering, flashing, valleys and drainage to find the likely route of water before agreeing the repair.
A photograph of the indoor mark can help describe the problem, but it cannot confirm the cause on its own. A roof assessment is needed before choosing the repair.

A damaged red clay or concrete tile can leave part of a pitched roof exposed. Wind can also affect ridge tiles and flashing. Where the surrounding covering is sound, replacing compatible tiles and repairing the affected details may be appropriate. Wider damage to battens or underlay needs to be included in the scope rather than hidden by a surface patch.
Tiled roof repair options
Leaks on extensions and garages can develop around seams, rooflights, perimeter trims or wall junctions. The right repair depends on the existing felt, EPDM or GRP system and the condition of the deck beneath it. Explain any standing water or earlier patches when you call. We assess whether a local repair, temporary protection or a wider replacement is suitable.
Flat roof repair optionsYou should know what is being arranged and what it is intended to achieve. We discuss the immediate issue first, then any further work your roof may need.
Tell us your postcode. We’ll check availability with you.
Tell us your full postcode, where the water appears and whether the leak is active. Mention the roof type if you know it, plus any restrictions on access.
We check availability and discuss attendance, timing and any assessment or call-out charges before you book. An online form does not reserve an emergency visit.
The condition, weather and safe access determine what can be inspected and repaired. We explain the proposed scope so you understand what is included.
A suitable repair may be possible on the visit. If temporary protection or another visit is needed, we explain what it will address and what remains to be done.
A small tile repair and a leak involving damaged decking are different jobs. The roof height, safe access, materials and extent of the damage all affect the price.
Before booking, ask us to confirm any call-out or assessment charge. Before work begins, agree what the repair includes and its price. If additional damage is found, discuss the revised scope before authorising further work.
We cannot establish the full condition beneath a roof covering from a phone description. We can explain the next step and what you need to confirm before committing.
Ask about visit charges before booking.
Start with your postcode. We take enquiries across London, including Wembley, Ealing, Greenford and Northolt. Your location, the team’s commitments and access to the roof determine the available arrangements.
If you are contacting us for a tenant or managed property, tell us who can arrange access and approve the proposed work. This helps keep the first conversation useful.
Tell us your postcode. We’ll check availability with you.
Yes. We receive calls 24 hours a day, seven days a week. Attendance depends on availability, your postcode, weather and safe access. We confirm the arrangements when you call.
Call us to check. We will confirm whether we can attend and discuss the available timing. We do not promise an arrival time before checking, and an online enquiry does not book an emergency visit.
A local repair may be suitable when the fault is isolated and the surrounding roof remains sound. The inspection needs to check the tiles and relevant flashing, underlay and other affected details.
Yes. Tell us whether the roof covers an extension, garage or another part of the property, and the existing material if you know it. The repair must suit the covering and its underlying condition.
That depends on the defect, materials, weather and safe access. Temporary protection may be needed first. We explain what is proposed and what follow-up work may be necessary.
Your full postcode, contact number, the roof type if known, where the water is entering and any access restrictions. Only take photographs from a safe position; do not climb onto the roof.
Not necessarily. An isolated defect on an otherwise serviceable roof may be repairable. If wider deterioration makes replacement worth considering, ask for the reasons and a separate scope so you can compare the options.
Yes. Ask us to confirm any attendance or assessment charge before agreeing to a visit. The repair price depends on the condition, materials and access, and the proposed work should be agreed before it starts.
Tell us when it happened and what you noticed. A pause in the symptoms does not establish whether the roof needs a repair. We can discuss the appropriate assessment and timing.
Have your postcode ready. We’ll discuss the problem, check attendance and explain what to confirm before booking.
Calls answered 24/7. Attendance and timing confirmed when you call.